Implement multi-level Interactive Voice Response (IVR) with IVR number integrated into our AI-powered CRM. Automatic lead & ticket creation with smart routing. Handle customer queries, and launch voice campaigns efficiently and effortlessly.
Top-rated CRM software for small and medium-sized businesses
Boost your business with automated smart Interactive Voice Response System Integrated with AI Powered CRM
Make your business conveniently accessible to your customer 24/7 from anywhere in India with a single click to your business phone number.
Get 1800 toll free number or a virtual number, that suits your business.
"Choose from a wide range of easy to recall numbers.
Select the operator of your choice - Jio, Airtel, VI, and more.
Establish inbound IVR for customer support, order tracking, call center, and other related domains or outbound voice broadcasting campaigns effortlessly.
Elevate customer engagement with IVR Integration into AI-Driven RevOps CRM for sales, marketing, support and success teams.
Steamline lead and ticket management through auto lead capture, ticket creation, and call triggering.
Automate personalized omni-channel communication (inbound/outbound calls, SMS, emai, WhatsApp).
Ensure no missed leads or ticket SLAs with agent task management, alerts, triggers, and reminders.
Gain AI-Driven insights via robust dashboards for leads, ticket, sales, campaigns, calls, agent performance, and more.
Access, track, and manage customer relationship across journey from anywhere and at anytime with your smart mobile.
Access IVR and other call logs, call recordings, and other customer details.
Initiate instant conversation through auto call connection or other available channels and reduce response time.
Update details, schedule follows ups, meetings, and other operations.
Get alerted and notified about upcoming meeting, tasks, follow ups, and take necessary actions.
No more silos between teams | No more fragmented data | No more hassle with multiple tools and vendors
Besides the advantages mentioned above, with Corefactors you get a guarantee on
Get personalized dedicated support from our experts via call, E-mail, SMS, chat, etc. Our customers say, "You are a king, if you are a Corefactors customer".
Our motto is to provide you with the best of service, ensure uninterrrupted quality call,. The solution is designed to ensure that it fits your growing needs with a 99.9% uptime.
The unified platform for IVR and customer relationship management helps you save 30% (40,000 per user per year!). This solution is best priced in the whole industry, when compared to the features it offers.
Thanks to Corefactors, reps from our loan documents scrutiny team, payment collection team, and customer support team are now effortlessly reaching 7,500 prospects per month, ensuring seamless customer interactions and contributing to our milestone of Rs. 555 Crore in disbursed loans.
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The good part about Corefactors is that they are very modular, they accept the customer's problems, and they are ready to customize the CRM for the customer and that too at superfast pace. That's the Startup DNA that I like about Corefactors. They are always ready to solve problems and serve the customer.
Corefactors CRM transformed our business development structure. Previously lacking a systematic approach to track and convert opportunities, we now have an effective central lead management system for monitoring leads, opportunities, and targets. It provides a holistic view to our teams, leadership, and management, enabling us to allocate support and convert opportunities into revenues. Thanks to Corefactors, our sales processes have been greatly improved.
We were facing serious difficulties in finding the right cost and work-effective CRM and we needed fast implementation. Corefactors helped us win over all the challenges related to building customer relationship. The ease of customization with Corefactors to incorporate all required features to suite our business needs, astonished me.
