Customer Support

Benefits of Having a Customer Support Software

You’ll know about the top features, benefits, and how a customer support software can help in scaling your business and improving your customer experience.

How To Give Best Support During Holidays Or Week Off?

Handling customer support during holidays or weekly offs can be difficult at times but if you have the correct tools and employees, it is easier and convenient.

How To Make Your Support Email More Exceptional

Learn the act of sending exceptional support emails to your customers and prospects. Retain more customers through an integrated email marketing platform.

Resolve Customer Queries Faster With Support Box CRM

This article gives information about how you can use an integrated CRM with customer service software (Support Box) to help in resolving customer queries faster.

Tips For Best Customer Support

Improve your customer support to delight your customers. Here are some practical customer support tips that can be implemented in your business strategy.

Benefits Of CRM With Inbuilt Ticketing System

Ticketing systems provide multi-channel & organized management for your support team. Get to know the benefits of having a CRM with an inbuilt ticketing system.

Customer Support in 2020 – Complete Guide

Poor customer support can lead to loss of customers and impact your revenue. Learn the new trends in customer support in 2020 in this complete guide.

How to Solve Customer Support Issues With Ticketing System And IVR

Customer support with ticketing system using IVR services significantly boost cost-effectiveness, customer satisfaction and retention. Learn its many uses.

Everything That You Always Wanted to Know About Cloud Telephony

Cloud-based telephony is changing the way businesses communicate with their customers. Get insights into how cloud telephony works and everything related.

9 Reasons You Need Workflow Automation for Your Small Business

Workflow automation for small business helps you build stronger relationships with leads, send higher quality leads to your sales team, and save your time.