Improved Task Manager
Maintaining day-to-day tasks and having proper task reporting is crucial for any organization’s success.
Meeting categorization as “First Meeting” or “Follow-up Meeting” went live in this month’s update.
- Know the types of meeting
- Filter based on meeting type
- Click on number to get complete details of those meetings
It will help the agent to take appropriate actions by knowing this crucial differentiation.
And apart from this, now agent can also share meeting link to the concerned parties while creating an online meeting.
Profile notification for task notification has also been enabled. An agent can go to their profile section and subscribe to these notifications.
These notifications acts as an reminder to agent before any meeting starts. And thus significantly reduce the chances of missing any important meeting.