Difficult to Follow Up
In a Lead Management System without Inbuilt Cloud communication you can’t account for Lead’s activities, tasks, engagement history.
Without timely reminders, it’s harder to keep up with the lead requirements and gradually results in losing sales.
Filter Options are Limited
You can’t segregate the leads as per your choice in an excel sheet.
For example: With Inbuilt Cloud Telephony you can filter the leads that called you or you contacted by selecting incoming, outgoing calls.
This feature gives you an edge over others to stay up to date with the lead.
Manual Errors in Updating Correct Information
If the Lead Management System doesn’t come along with Inbuilt Cloud Communications then the auto-updating is not in sync.
Your Sales team has to perform manual updations which might mismatch due to human flaws leading to loopholes in the system.
This also leads to loopholes if not verified.
Lack of Productivity
Productivity Reports has the activities of your sales team with the lead.
It has details of calling information, follow-ups, time spent on calls. This is automatically generated with Inbuilt Cloud Communications
It wouldn’t be easier to track if the system was otherwise.
No Proof of Work for Field Sales Agent
It's a huge task to track your field sales agents without inbuilt communication.
Through Lead Management with Inbuilt Communication - It is feasible to track field sales agent's work in real-time.
Recording Isn't Possible
Lead Management Software without Inbuilt Cloud Telephony can’t record your calls with the lead.
In any situation, if the sales agent wants to go through customer needs once again, it's highly impractical to recollect the entire conversation.
As the clarity fades out, it leads to fewer conversion rates.