A Missed Call Service is an automated web application. It notifies you of all the calls that you missed on your landline/ mobile / Tollfree number.
Missed Call Services operate on the concept of unattended missed calls for the purpose of brand or sales promotion. The customer is asked to give a " missed call" to a particular number through any mode of advertisement. The customer then gives a call to that number. The Missed Call platform collects the customer details from the missed call, cuts the call after one ring and sends data to the Cloud-based Missed Call Services Application. The Missed Call Services App then responds via SMS, return call or IVR.
Till now, Missed Calls have always been thought of as missed appointments or missed chances. Not anymore. Missed Calls have become "golden opportunities for sales promotion".
Yes, with Corefactors' Missed Call Services, you can use your Missed Calls to generate leads or collect information for a database.
Effective for the lead generation where you will never miss a call or query from your clients
Economical for Sales/Support -Traditional toll free numbers can be replaced by Missed Call Service number to automate the Sales or Service support with huge cost savings on a monthly basis
Effective for Mobile number Verification for COD (Cash on Delivery), Order Confirmation or Online User Registration
Resetting or Retrieving Old Password can be done using Missed Call Services where the user gives a missed call to get the password reset form
Gets Instant Feedback from Customer on product, satisfaction on services offered, chat support or point-of-sale
Recommended for use in Online voting, Opinion poll, Consumer survey, Coupon delivery, Lucky draw contests, Sales campaign responses, Service support, Creating an Opt-in subscription list, Collecting information, Compilation of customer database
Missed Call Services are favourable to customers as they are totally free and the customer does not have pay a single penny for giving a missed call. So if you use Missed Call Services for customer engagement, it is sure to be a success. This is why Missed Call Services are preferred for use in campaigns and contests.
Brand Integration is very vital in marketing. It is very important to have a uniform message sent across all channels during a sales campaign. A Missed Call Number acts as the key to integrating your brand across all channels as it will be the ONLY number identified with that brand for that campaign.
Missed Call Services give the customer the facility of response through SMS, Call or Interactive Voice Response. These response options are not only user-friendly but also help to collect information about the customer.
Missed Call Services enable a single number to be used throughout India for that campaign. This is easy for retention and recall. Missed Call Services help to improve brand awareness by using a single number throughout the country.
The best benefit of our Missed Call Services is that they can be integrated with your CRM and IT software. This helps in gathering, collating and storing customer profiles in the database for further use.
Missed Call Services are the most effective and economical means of customer engagement. CoreFactors Missed Call Services are a "class apart" from such service providers with their innovative features, user-friendliness and instant response. Get more information on the optimum use of Missed Call Services from Teleduce.
Mr Lalith Vachali, AVP-Bussiness Operations,
Musecomm Pvt. Ltd.