Corefactors IVR

Enhance customer communication/support with cloud telephony

With Teleduce's IVR number, Sales team can make calls to prospects and the Support team can resolve customer queries faster. Ensure business continuity remotely.

Trusted by 5000+ Users Across India

How Does IVR Number Work?

Forward incoming calls to our Virtual or IVR number

Forward incoming calls to our Virtual or IVR number

Configure multi level IVR like Press 1 for english and 2 for Hindi

Configure multi level IVR like Press 1 for english and 2 for Hindi

Make Sequential, Parallel or Round Robin Based Call Distribution to Agents

Make Sequential, Parallel or Round Robin Based Call Distribution to Agents

Call Recording and logs 24 x 7

Call Recording and logs 24 x 7

IVR key benefits
Sticky agents for end users to connect with same agent again

Sticky agents for end users to connect with same agent again

Live call transfer to connect to the right department

Live call transfer to connect to the right department

Call latching API for connecting with other Tools.

Call latching API for connecting with other Tools.

Integrated CRM and Ticketing system for sales and support team

Integrated CRM and Ticketing system for sales and support team

Why Corefactors is the best IVR Service Provider in India?

Multifactor authentication and highly secured. Best call connection/success ratio. Always working towards best call quality. 99.14% Uptime (Still dependant on operators). Support 18 X 7 over calls and Emails.

Best IVR Service provider

Sales Team Can Leverage Integrated CRM Software

Sales IVR
Move incoming calls to CRM by just clicking Add to Lead

Move incoming calls to CRM by just clicking “Add to Lead”.

Dial to leads from Web/Mobile app and receive calls as well

Dial to leads from Web/Mobile app and receive calls as well

Intuitive call logs 24 X 7

Intuitive call logs 24 X 7

Telecalling/Outbound Call Solution for Sales Team

Telecalling/Outbound Call Solution for Sales Team

Record conversation for training and enhancing

Record conversation for training and enhancing

Call and Productivity Dashboard

Call and Productivity Dashboard.

Support Customers In Better Way With Integrated Ticketing System

Support IVR
Call center solution for support team

Call center solution for support team

Mark incoming calls as tickets by just clicking Add to Ticket

Mark incoming calls as tickets by just clicking “Add to Ticket”.

Complete call logs 24 X 7

Complete call logs 24 X 7

Record conversation and CSAT Score for incoming calls

Record conversation and CSAT Score for incoming calls.

Call and Productivity Dashboard

Call and Productivity Dashboard.


Hear From
Our Happy
Customers