It’s no surprise that your business needs powerful automation to keep it running in this time of crisis especially to better handle customer complaints.
If you’ve been using Teleduce for your business communication and customer success, this new solution from Teleduce will definitely help you to retain more customers.
Welcome the brand new in-built ticketing tool in your Teleduce application – Support Box (BETA)
Salient features to start with:
- Smoothen your customer complaints redressal process.
- Create, assign, and manage support tickets effectively.
- Customizable fields as per your requirements.
- Check overdue issues and address them before escalation.
- Track the issue resolution process completely without any lapses.
- Designed for external as well as internal issue redressal process.