As we know, proactive customer service is vital to gain the trust of any customer. To implement such practice in your organization, here we are with benefits and strategies.

Confused between the types of help desk software? Here’s the detailed description to choose the best for your organization.

We’ve all come across the term “ticket” at a certain point in our lives. It’s normal for individuals unfamiliar with the customer service sector to think. “What exactly does a support ticket mean, and how is it utilized? Let’s take a closer look at support tickets. A support ticket is a document that records a…

Looking for a call tracking and call recording for your business? Learn how you can utilize the both to grow your business.

Is your sales team unable to close the deals at quick pace? Here are the 16 ways you can use to improve sales team productivity.

Your first sales call can either make or break the sale. For better results, here are excellent sales discovery call tips & steps to use Teleduce for it.

An excellent lead nurturing strategy has the potential to boost company’s revenue by tenfolds. Here are few steps to win at it using Teleduce, A promising Sales CRM.

Is your sales pipeline aligned to scale with growth? If not, here’s how you can do by organizing cold, warm, and hot leads to identify the prospect.

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