A good lead management system will allow a business to easily assign its leads to its sales team. This could be done either manually or automatically. A business has various sources from which leads are captured.
These could be through chat, website, phone, social media, events, partner websites, emails, inbound phone calls, or various different sources. The system should be able to capture all of these leads without any leakage.
The lead distribution system should be able to check the quality of the leads, once the leads are captured. If the lead matches the prerequisites for a good lead, that’s defined by the business, then it will be classified as high-quality and high-priority. And it gets a high lead score automatically.
Visualize your complete pipeline, customers at various stages, complete information of your customers which includes their past sales history, inquiries, interests, social media, and more identifiable information.
It’s important how you gather, manage, and use information that determines your business’s success.