How to understand SMS Credit Report?

· 1 min read
How to understand SMS Credit Report?

You will find the Credits icon on the top toolbar. The icon with the coins gives you the information on credits available and Recharge History. 

Navigate: Login -> Top right Side -> 4th icon from Welcome <your name>

When you click on the credits icon, you will be able to see all the Credits related to SMS. 

1. SMS Transactional – For Transactional route

2. SMS Transcrub – For Promotional Route

In the Credits Info, you will be able to see the following details. 

  1. App Name: The credits you have purchased shall be displayed. 
  2. Credits: The credits you are left with after purchase. 
  3. Reverted Credits: The DND Credits from the SMS campaign will be reverted to your account in three to five (3-5) Working Days.
  4. From and To Validity: The credits validity Date will be provided for you. 
  5. Export CSV: You can export the Complete Credits information in CSV format.

Recharge History: You will be able to see all the credits purchased at various timelines. 

Please Note:

  • If you are a reseller, you will be able to find all your customers recharge history along with the recharged date. 
  • You can also export the recharge history.