Plans & Pricings

Free trial is typically given for 7 days to 15 days for the business. We will configure the features according to the packages selected to have a handhold of the platform. With this relevant training materials(video) will be shared. For any queries, you can reach our Support team 18 X 7 over email or call.

The Payment modes we accept are - Bank Transfers ( IMPS/ NEFT), Credit Card and UPI Payments.

Yes, it's a simple process. For plan change, 1. You can reach out to the customer success manager. 2. You can write an email to sales@corefactors.in  3. You can call 08067335577 and press 1 or raise ticket by sending an email to ticket@corefactors.in

AI CRM is a SaaS product and hosted in AWS & GCP. We have the following measures to ensure data security
1. IP based application access.
2. Data access control (Export, Delete, Forward & Data Masking)
3. Two Factor authentication

The subscription will stop working on expiry date. You will receive notifications about the expiry over SMS/Email/Call. You will be able to renew the services once you login to the application.

If you wish to cancel your account, you should notify us within 15 days (refund period) of service activation (via an email to support@corefactors.in or contact your account manager). You will get a refund (excluding 25% fee for setup activities) on the product package subscription. If you have purchased any channel credits, it will be refunded based on the usage. Any customization charges paid will not be refunded.

If you wish to cancel your account after 15 days (full refund period), you will get a refund on the product package subscription on a usage (prorate) basis. For example, if you have subscribed for 6 months subscription and used services for 3 months, you will get a refund for the remaining 3 months. If you have purchased any channel credits, it will be refunded based on the usage. Any customization charges paid will not be refunded.

Prorated refund will be calculated on monthly basis i.e If cancellation is requested on the 1st day of the subscription month, the full month will be considered for billing and service will be available to consume till the end of the billing month.

Upon cancellation, your data will be deleted from our servers. Since deletion of all data is final please be sure that you download/export all data that you may want before requesting for cancellation.