Maximize recovery rates, improve engagement with borrowers and take your debt collection process to new heights using AI and advance automation.
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Increase productivity relationship manager s (RMs) and collection agents by enabling to reach borrowers directly through built-in cloud telephony solutions. Automatically capture and record call logs and recordings of all inbound and outbound calls and monitor them on real-time.
Make your business conveniently accessible 24/7 from anywhere in India with a single click using 1800/1860 toll free number(s) or virtual mobile number(s).
Establish multi-level inbound IVR for customer support, order tracking, call center, and other related domains or outbound voice broadcasting campaigns effortlessly.
Connect with borrowers and defaulters quickly and effortlessly using multiple automated dialer options.Let them know that you value their time.
Engage with borrowers over channel of their choice and foster trust and long-term relationships.
Segment borrowers using list manager and send personalized messages on email, SMS, and WhatsApp at scale using pre-created templates.
Send automated personalized messages to borrowers across journey over Email, SMS, and WhatsApp using pre-defined triggers.
Measure and improve marketing campaign performances on real time. Get 360° view of engagements with borrowers and defaulters across journey.
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- Deeraj Rangappa, Director of Credvent Services Private Limited
- Aniket, Head of Collection, Hindusthan MicroFinance Private Limited
Empower your team to manage borrowers / cases and defaulters efficiently and effortlessly with the power of AI, advanced automations and the mobile app.
Automatically capture borrowers / cases details from landing pages, websites, and other applications and assigns to the right RMs based on borrower attributes like location, loan type, loan amount, etc. and/or RM attributes like availability.
Record complete profile, contact details, interaction, past queries, transactions about borrowers / cases - all in one place. Ensure all teams are in sync. Retrieve any information instantly from both web and mobile CRM application.
AI based scoring system and recommendation, inbuilt calendar, alerts, triggers, notifications and advanced automations to help your team prioritize, manage tasks, meetings & follow-ups on time without fail.
Access important information, connect with borrowers, tag physical meetings, update details,, schedule meetings, follow ups and other sales operations on the move in just few clicks.
Powerful dashboard and reports for you to derive insights into borrowers, RMs, agents, and collections. You can monitor the following.
Track your team's attendance and optimize workforce efficiency.
Effortlessly manage completed, in-progress, and upcoming tasks and meetings.
Securely store and access important files within the platform.
Sign up and get a 15-day free trial. No credit card is required.