Opt for Inbound SMS Service to Improve the Visibility of Brand

Inbound SMS or two way communication helps businesses to get response from customers/prospects via SMS. Responses can be captured using Long code number or Short code Number.

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How Does Teleduce Inbound SMS Work?

Include Long code/Short Code Numbers in Ad campaigns

Include Long code/Short Code Numbers in Ad campaigns.

Customers/prospect reply to long/short code numbers

Customers/prospect reply to long/short code numbers.

Automated reply SMS to customers can be configured

Automated reply SMS to customers can be configured.

Lead/Prospect replies can be moved to Integrated CRM

Lead/Prospect replies can be moved to Integrated CRM if it's utilised for Sales Team.

Customer responses can be moved to Integrated Ticketing System

Customer responses can be moved to Integrated Ticketing System if its utilised for the Support Team.

Teleduce will capture all the replies

Teleduce will capture all the replies based on the keyword 24X7.

All the data will be stored and exported

All the data will be stored and it can be exported.

API for integration with other tools

API for integration with other tools.

Difference between Shared and Dedicated numbers?

Shared:
Long code/Short Code numbers will be shared with multiple businesses. It can be differentiated based on the keywords.

Dedicated:
Dedicated Short/long code numbers will be allocated to your business. Customers/Prospects can reply back to the number with or without keywords. Here you will get access to multiple keywords.

Businesses Leverage Inbound SMS For

Generating Opt-in Database

Generating Opt-in Database

Gathering Customer feedback

Gathering Customer feedback

Conducting Polls

Conducting Polls

Generating Leads

Generating Leads

Capturing field sales executives

Capturing field sales executives daily activities offline


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